Langguth America Ltd is looking for a Field Service Technician to join our growing team. We offer an inclusive work environment and encourage applications from all qualified individuals. To apply for this position, please submit your resume and cover letter to careers@cardinalsearchgroup.com

Responsibilities:

• Provide highest level of customer service

• Maintain excellent customer relations

• Communicate clearly with customers and colleagues

• Commission newly installed machines

• Provide class-room and hands-on training to operators, maintenance mechanics and supervisors

• Perform machine audits and create parts quotations

• Efficiently troubleshoot and repair emergency breakdowns to maximize production uptime

• Frequently travel to customer plants, mainly in the US, often on short notice

• Self-arrange travel including flight, hotel and rental car

• Periodically support the production of our labelers in Canada

• Coordinate with our machine builders

• Interpret mechanical, electrical and pneumatic drawings

• Enter expenses and service reports into our ERP system

• Maintain work areas to the highest housekeeping standards

• Adhere to US and Canadian Health and Safety standards

• Perform other duties as assigned

Qualifications:

• Minimum of 5 years’ experience in a related industry is preferred

• Good oral and written English communication skills

• Works well in a team environment

• Basic mathematical skills

• High attention to detail

• Able to interpret design drawings

• Familiar with ERP systems

• Own basic hand tools and travel case

• Possess valid driver’s license and have own means of transportation

• Ready to provide references:

To Apply:

• To apply for this position, please submit your resume and cover letter to careers@cardinalsearchgroup.com